Terms & Conditions
Returns or Exchanges may be done within 14 days from purchase date. All valid returns must be in unworn condition with attached tags and packaging. Maiden Noir will not accept any returned merchandise without prior written communication and valid Return Authorization Number. Upon inspection and approval, Exchange or Store Credit will be provided, No Refunds. All sale items and discounted merchandise are Final Sale and cannot be returned or exchanged. Maiden Noir does not accept or assume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers use an appropriate carrier with a tracking or trace system.
All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) are the customer’s responsibility. In the case of an exchange the seller will be required to pay an additional re-shipping fee.
It is the seller’s responsibility to ensure the accuracy and correctness of the shipment, as well as the responsibility to oversee the product(s) are packaged and delivered in tact, unworn and in original purchased condition (with all tags still attached). If any matters of liability arise, the matter will be dealt with and settled between the seller and the customer directly. The terms and conditions of the respective seller will apply.
For questions regarding returns or to begin the return process please contact our Customer Service Department at [email protected]
Our goal is to deliver your purchase as quickly as possible. All domestic orders are shipped via USPS within 2 business days and an additional 2-3 business days for delivery (Monday through Friday) excluding holidays in the USA. All orders are shipped via USPS. The shipping rate is included in the final price at time of check out. We are not responsible for any additional customs charges or duties for orders outside of the United States. Please note that we do not deliver to APO/FPO addresses or P.O. boxes. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. We are not responsible for any lost, stolen, or damaged shipments.
Please check back with us periodically for any updates regarding our shipping policies.
Holiday 2018 Shipping & Returns Disclaimer
To ensure you receive maidennoir.com orders on or prior to December 25th, all orders must be placed before the following dates:
- United States: December 20th
- International: December 7th
In consideration of holiday purchases, our return window has been extended through January 8th on items purchased from November 26th through December 25th. All other return policy details apply. See our Return Policy above.
Copyright & Trademarks
All content of our website including text, graphics, logos, button icons, images, and software, is property of Maiden Noir, llc. and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with Maidennoir.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.
Maidennoir.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.
Maidennoir.com respects our customers’ account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.
Purchase for Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation
Sales Tax is charged to those orders shipped within the state of Washington. Shipping is also taxed.
Sales tax is not charged to orders shipped outside of Washington.
Limitations of Liability
Maiden Noir does not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. IN NO EVENT WILL MAIDEN NOIR NOR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION,PRODUCTION OR TRANSMISSION OF THIS WEB SITE BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
Choice of Law; Jurisdiction
These Terms and Conditions supersede any other agreement. These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this website shall be brought only in the courts of the State of Washington or the United States District Court.